Engineering Strategy
Alerts That Don't Wake You at 3 AM
Most on-call pain is bad alerts, not bad systems. Alert on symptoms users feel, page only on what needs a human now, and kill the rest. The rules.
#on-call
2 articles
Engineering Strategy
Microservice Incident Response That Works
In microservices, the hard part of incident response is locating the fault across services. The triage order, the tools, and how to stop cascades fast.